Privacy policy
A plain-language overview of how the clinic handles personal information.
01Who we are
GB Clinics is the data controller for personal information collected directly by the clinic. The online booking portal is provided by a third-party clinical practice system and may apply its own privacy terms.
02Information we use
When you contact or attend the clinic, information may include your name, contact details, reason for contacting us, medical history, appointment details, clinical notes and consent records.
03How information is used
Information is used to respond to enquiries, arrange appointments, provide appropriate clinical care, maintain records and meet legal or professional obligations.
04Sharing and security
The clinic uses trusted service providers for functions such as booking, communications and record keeping. Personal information is not sold. Clinical information is only shared where permitted or required by law.
05Cookies and analytics
The website uses essential browser storage to remember your privacy choice. After you select ‘Accept analytics’, the privacy-friendly service at analytics.aspectstudio.net receives the page URL, referring page, site domain and controlled conversion labels such as booking or telephone clicks. Form fields, contact details, symptom descriptions and appointment details are not sent to analytics. You can continue with essential storage only or reopen Cookie preferences in the footer to change your choice.
06Your rights
Under UK data-protection law, you may have rights to access, correct, restrict or object to the use of your personal information, subject to lawful clinical-record retention requirements.
07Contact
For a privacy request, email help@gbclinics.co.uk or write to GB Clinics at Unit 14, Elms Parade, Botley, Oxford OX2 9LG. You may also complain to the Information Commissioner's Office.
